We should point out that in our opinion (which is informed and educated) is in violation of the Federal anti-spam law, CAN-SPAM, in a few ways, including that they do not include an unsubscribe link in their mailings at all, and their “Email preferences” link takes you to a login page where you have to enter a username and password before you can even get to the ‘preferences’ page (a clear violation of the “one-step unsubscribe” requirement of CAN-SPAM).
We don’t mean that it’s really hard to find the ‘cancel’ option for your free account.
Note: We do not currently cancel Registered Guest accounts. Let’s repeat it, to make sure: “Note: We do not currently cancel Registered Guest accounts.” For some reason we keep hearing this song in our heads: So, how do you cancel a free registered guest account with Ancestry.com? But here is what you can do that has the same effect – it cancels the account for you, even though the account still remains.
Chase is a financial company owned and operated by JP Morgan Chase.
Though the two companies are connected, there is separate contact information for each.
a “Registered Guest” account, and are trying to cancel it (because, for example, they don’t honor your “don’t send me any email” settings), you may find that it seems that you are unable to cancel it. But if you have a free registered guest account, you can’t cancel it.
Now, if you have a paid account, there is a way to cancel it (after all, they’d get in trouble with the Feds if they didn’t provide a way to tell them to stop billing your credit card).